Thursday, 18 April 2024
Health

Role of Telehealth in Healthcare Industry Digitalization

Gone are the days when patients in Healthcare Industry were willing to accept delays in healthcare services through traditional contact center scheduling and in-person care. Developing a telehealth strategy that makes it- easy to navigate, schedule, and assemble virtual visits from one sleek device. And fills service gaps and allows patients to seek care from home.

Virtual visits are great for monitoring and treating ongoing health problems that don’t require a physical exam. These acquire real-time interaction between patient and provider through a telehealth platform. And increases office efficiency and improves patient access to care.  

So this lowers barriers for patients by allowing them to access this care from the comfort of their homes. And it frees up organizational resources, such as examination rooms and lodging staff, for services more appropriate to personal care. Your organization can take advantage of this for better access to benefits. That requires in-person human contact for the carefulness. And for the best telehealth, you can consult Flutter Agency for healthcare app development.

How Can Telemedicine Support Your Healthcare?

A digital healthcare gateway engages patients at all entry points of their healthcare journey through seamless digital experiences. Patients can start their journey with your organization by researching care options and providers. Then – make appointments and access telehealth services, all from your smart device or via a quick internet search. 

These digital experiences can replace traditional manual or in-person benefits. Or they can merely complement human interactions by providing services tailored to your patient’s needs. You can learn more about telemedicine by checking out telemedicine california.

  • Once your company has standardized its doctor search and scheduling workflow to support a digital provider search tool, you can reduce your existing manual processes of- contactless check-in and digital form filling. And the benefits of real-time and eligibility information.
  • To connect patients with them to connect to their chosen provider with ease. Now is the moment of truth to engage patients in their choices for their healthcare needs.
  • Healthcare is driven by choice, with consumers prioritizing the simplicity and convenience of intuitive digital experiences.
  • Each of these digital experiences is an opportunity to differentiate your organization’s patient experience from that of the competition.
  • Before the COVID-19 pandemic, trends pointed to robust and seamless digital options at every healthcare touchpoint.
  • The pandemic has accelerated this trend that requires telemedicine services.
  • These telemedicine services must prioritize accessibility, personalization, and convenience.

The Role of Telemedicine

There are two important considerations when developing your telemedicine strategy. The first is to choose the right telemedicine platform, which is not a typical video conference. But the infrastructure and technology necessary for medical use. The outlet must be private, secure, and HIPAA compliant, providing high-quality video. And audio to enable virtual medical visits. 

The second consideration is an effective virtual visit policy that provides patient personalization. And connects visually impaired patients better and faster with the right provider. Using both in conjunction with a traditional electronic health record (EHR) platform provides maximum flexibility for providers, physicians, and patients. 

HIPAA:

HIPAA-compliant dialers like Doximity and UpDoc can send video chat links via text from a sleek device. With the app, providers merely initiate a secure text or video chats. Providers have the flexibility to use any smartphone, tablet, or laptop and eliminate virtual waiting rooms and digital check-in processes. Patients don’t need to download apps or start scheduling or check-in processes. So accessing care is as familiar as using FaceTime.

Many EHR apps offer a telemedicine platform integrated into their patient portal.

  • Patient portals like EPIC’s MyChart offer appointment scheduling and registration. And telemedicine is a familiar app for existing patients.
  • An integrated patient portal provides current patients and physicians with a familiar look. And feels like- an easy transition to a hybrid car model.
  • Telemedicine can begin with patients scheduling virtual care through their patient portal, virtual check-in, and entering a virtual waiting room.
  • Many EHR apps also offer on-demand virtual visits and spontaneous text-initiated telemedicine. Directly from the EHR for greater flexibility and access.
  •  This integration is- an ideal way to provide custom solutions to organizations with a robust existing digital gateway. And high patient portal activations and interactions.
  • Simply adding a virtual option to existing in-person scheduling options supports organic growth in the virtual care space.

Platforms:

Third-party platforms such as Healthgrades and Zocdoc enable new patient scheduling and on-demand virtual care. These are- sleek device apps and browser-based solutions that allow healthcare consumers to search for providers. And schedule healthcare appointments directly from the provider’s profile. 

For self-referred patients that- have no current relationship with your organization, this app’s Find a Provider feature connects consumers with providers who meet their present healthcare needs. A database-like site like Healthgrades lists providers on the National Registry of Provider Identifiers, and a quick Google search can direct a consumer to their provider’s profile. Adding a direct scheduling option allows the patient to seamless. Access to your digital gateway without having to search your organization’s website. These platforms can be configured and integrated with existing EHRs and provide built-in telemedicine capabilities.

Healthcare Organizations:

For healthcare organizations without an integrated telemedicine platform. With EHR and new patient-focused, on-demand programs such as Healthgrades and ZocDoc. Adding a telemedicine dialer provides a cost-effective and easy way to implement. Work to implement telemedicine with little or no customization. 

HIPAA-compliant dialers like Doximity and UpDoc can send video chat links via text from a sleek device home depot health check. With the app, providers merely initiate a secure text or video chats. Providers have the flexibility to use any smartphone, tablet, or laptop and eliminate virtual waiting rooms and digital check-in processes. Patients don’t need to download apps or start scheduling or check-in processes. So accessing care is as familiar as using FaceTime.

Conclusion

Consumer-driven health trends suggest that virtual visit options will be available for the foreseeable future. That integrates telemedicine into a comprehensive door-to-door digital strategy tailored to your company’s unique brand. That provides the flexibility of existing patient care, who knows your providers and services in person. And a one-stop-shop. Entry for new patients, which are virtual provides directly. Schedule a robust digital presence to locate providers. Regardless of the platform, your healthcare organization uses for virtual visits.

Aakriti Singh

About Author

I am Aakriti Singh. By degree, I am a computer engineer and currently, I am pursuing Masters in Business Management. I started blogging three years back and with time I realized that  I simply love doing it.

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