If you find that your washing machine draws water and does not wash, do not immediately panic. What should you do in this case? Why does the drum not rotate? In which cases can you fix the problem yourself, and when should you call the washer repair technician in Edmonton? 

Why is the washer drum not spinning?

If the washing machine draws water, but its drum does not spin, you should first find out the exact cause of the problem. After all, modern washing machines are often equipped with an automatic water refill system which can simply stop the washing process in order to remove excess foam. Therefore, experts recommend waiting 10-15 minutes before proceeding further.

If this does not work, you must turn off the power to the washing machine and unplug the cord from the socket. But do not rush to open the door because there is water inside. First, you need to drain the water by unscrewing the drain filter, which is located under the decorative front panel. Then take the clothes out of the washing machine and try to rotate the drum by hand.

Washing machine drum not spinning. Signs and causes

If it is difficult to spin by hand or the drum does not rotate at all, there may be several reasons for the breakdown:

1. The drive belt is loose, slipping or completely torn, wrapping around the pulley and jamming the drum. The belt is the transmission link between the electric motor and the drum of the washing machine. It wears out due to intensive use or, on the contrary, infrequent use of the washing machine (belt material dries out over time and cracks).
2. The bearing collapses and seizes. This is preceded by wear and shrinkage of gland seals, as a result of which moisture enters the bearing, leading to corrosion and destruction of the part. With such a breakdown, there is an increased knocking during the rotation of the drum of the washing machine. The destruction of the bearing provokes the appearance of backlash on the drum shaft, as a result of which the drive belt can come off the pulley at any time.
3. A foreign object between the tank and the drum. To avoid jamming the washing machine drum for this reason, always inspect the pockets before loading the laundry.

If the drum does not rotate while starting the washing machine but at the same time rotates manually without much effort, then the most likely cause of the failure is the following:

1. The washing machine is overloaded. Modern washing machines such as LG, BOSCH, INDESIT, and SAMSUNG are equipped with weight sensors. If you load more laundry than specified in the passport, the display will show an error, or the machine simply stays idle.
2. The drive belt is loose, slipping or just torn (no jamming of the pulley). Try to avoid overloading and hard use of the washing machine.
3. The tachometer sensor has failed. This element is responsible for controlling the speed of the electric motor. If the control unit does not receive a signal from the tachometer, the washing machine cannot rotate the drum.
4. The control unit has malfunctioned. Failure of the controller is often associated with power surges in the network.
5. Broken heating element. In many new models, a broken heating element causes the drum in the washing machine to stop rotating. This is due to the fact that the controller “blocks” the washing process in cold water.
6. Breakage of the winding or a short circuit between the coils of the winding. There are cases when the electric motor fails due to winding breakage or a short circuit between coils.
7. Worn wiring or burned contacts.

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